Returns & Exchanges

We want you to love your locks, which is why we offer a 30-day return policy for unopened and unused hair care products. If you are not completely satisfied with your Milkshakehair purchase, simply initiate a return within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all safety seals are intact and the product is unused.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.